🌍 Free shipping above 150 € worldwide.
Contact Us
Get in touch
Have a question regarding our products or need assistance? Green Mood‘s team is here to help and will respond within 24 hours.
Our Locations & Contact Details
Discover our store locations and reach out to our team for any questions.
We’re here to assist you and ensure you enjoy a smooth shopping experience.
We’re here to assist you and ensure you enjoy a smooth shopping experience.
Address
Sapino Industrial Park, Nouaceur Casablanca 20240
Frequently Asked Questions
Here are some of the most common questions we receive.
If you need more help, feel free to reach out anytime.
If you need more help, feel free to reach out anytime.
Can I reach out and place an order?
Yes, you can. Our customer service team is available to assist you with any order over the phone.
Feel free to call us or send us a WhatsApp message at +212 6 67 36 28 66.
Who can help me with product or warranty questions?
Our customer support team is always ready to assist you.
You can contact us through the form above or email us at [email protected] or send us a WhatsApp message at +212 6 67 36 28 66.
How do I track my order after purchase?
Once your order is shipped, you will receive a tracking link via email.
You can follow your package in real time until it reaches you.
What payment methods do you accept?
We accept secure payments via:
– Credit/debit cards for all customers.
– PayPal (for international customers).
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary depending on the destination, but most international orders arrive within 5-30 business days depending on location. For further information, kindly check out our Shipping & Delivery Policy.
Are your products natural and certified?
Yes. All Green Mood products are crafted from natural ingredients, following traditional Moroccan methods.
Our oils and products are certified and sourced ethically.
What should I do if I receive a damaged product?
If your package arrives damaged, contact us via WhatsApp at +212 6 67 36 28 66 within 48 hours with your order number and photos.
How can I become a reseller or bulk buyer?
If you’re interested in wholesale, send us a message at [email protected] or send us a WhatsApp message at +212 6 67 36 28 66 or call us using our phone number +212 5 22 53 94 07.
Our B2B team will provide all the necessary information.